Terms of use

1. Agreement to Terms

By using ShipSure ("Service"), you agree to these Terms of Use ("Terms"). If you don't agree, don't use the Service.

We may update these Terms. Continued use after changes means you accept them. We'll notify you of material changes via email.

2. Eligibility

You must:

• Be at least 18 years old

• Have authority to bind yourself or your organization to these Terms

• Not be prohibited from using the Service under applicable law

If you're using ShipSure on behalf of a company, you represent that you have authority to bind that company to these Terms.

3. Account Registration

Creating an Account

You need an account to use ShipSure. You must provide:

• Valid email address

• Accurate account information

• GitHub OAuth authorization (to access repositories)

You're responsible for:

• Maintaining the security of your account

• All activity under your account

• Notifying us of unauthorized access

We reserve the right to refuse service, terminate accounts, or remove content at our discretion.

One Account Per User

Create only one account. Don't share accounts. If you need multiple users, contact us about team plans.

4. GitHub Integration

Authorization

ShipSure requires GitHub OAuth authorization to access your repositories. By authorizing ShipSure:

• You grant us read access to repository code and metadata

• You confirm you own the repositories or have permission to scan them

• You understand we'll scan the code for security vulnerabilities

Scope of Access

We only access:

• Repositories you explicitly select

• Code necessary to perform security scans

• Metadata needed to display results

We never:

• Make commits or changes to your code

• Share your code with third parties

• Use your code to train AI models

Revoking Access

You can revoke ShipSure's GitHub access anytime via GitHub settings. This will disable scanning but won't immediately delete your account or scan history.

5. Acceptable Use

You May:

• Scan repositories you own or have permission to scan

• Use scan results to improve your code security

• Share scan results with your team members

• Integrate ShipSure into your development workflow

You May Not:

• Scan code you don't own without explicit permission

• Attempt to reverse engineer or bypass ShipSure's scanning technology

• Use the Service to attack, harm, or abuse others

• Resell or redistribute ShipSure's scanning services

• Scrape, data mine, or extract data from ShipSure

• Upload malware, viruses, or malicious code

• Circumvent usage limits or restrictions

• Use the Service for illegal purposes

• Share your account credentials with others

• Create multiple accounts to avoid payment

Rate Limits and Quotas

Free tier users are limited to [X] scans per month. Paid subscribers get unlimited scans but may be subject to rate limiting to prevent abuse. We'll notify you if you're approaching limits.

6. Subscription and Payment

Pricing Tiers

ShipSure offers:

• Free Tier: Limited scans, basic features

• Paid Subscriptions: Unlimited scans, advanced features, priority support

Current pricing is available at https://shipsure.ai. We reserve the right to change pricing with 30 days notice.

Billing

• Subscriptions are billed monthly or annually in advance

• Payment is processed by Stripe

• Automatic renewal unless you cancel

• No refunds for partial months

Cancellation

Cancel anytime from your account settings. You'll retain access until the end of your billing period. After cancellation, your account reverts to the free tier.

Failed Payments

If payment fails:

• We'll attempt to charge your card up to 3 times

• We'll email you at the address on file

• After 7 days, your account will be suspended

• After 30 days, your account may be deleted

Update your payment method to restore access.

Taxes

Prices don't include taxes. You're responsible for applicable taxes based on your location.

7. Intellectual Property

ShipSure's IP

ShipSure owns all rights to:

• The Service and its features

• Our scanning technology and algorithms

• The ShipSure brand, logo, and trademarks

• Documentation and user interface

You may not copy, modify, distribute, or create derivative works based on ShipSure without permission.

Your Code

You retain all rights to your code. By using ShipSure:

• You grant us a limited license to scan your code

• This license terminates when you delete your account

• We don't claim ownership of your code or repositories

Scan Results

You own the scan results. We store them to provide the Service, but you can export or delete them anytime.

Feedback

If you provide feedback, suggestions, or ideas about ShipSure, we may use them without obligation to you. Don't share confidential information in feedback.

8. Service Availability

Uptime

We strive for 99% uptime but don't guarantee it. The Service is provided "as is" and may be unavailable due to:

• Scheduled maintenance (we'll notify you in advance)

• Unexpected outages

• Third-party service failures (GitHub API, hosting provider)

• Security incidents

Changes to the Service

We may:

• Add or remove features

• Change how the Service works

• Discontinue the Service entirely (with 90 days notice)

We'll try to maintain backward compatibility but can't guarantee it.

9. Disclaimers and Limitations

ShipSure Finds Issues, Doesn't Guarantee Security

IMPORTANT: ShipSure scans for known security vulnerabilities and patterns. However:

• We can't detect every possible vulnerability

• False positives may occur (flagging secure code as vulnerable)

• False negatives may occur (missing actual vulnerabilities)

• New vulnerabilities may emerge after scanning

• The absence of findings doesn't mean your code is secure

YOU ARE RESPONSIBLE FOR YOUR CODE'S SECURITY. ShipSure is a tool to help you find issues, not a guarantee that your code is safe.

No Security Guarantees

ShipSure does not:

• Guarantee your application is secure

• Replace professional security audits

• Certify your code meets specific security standards

• Ensure compliance with regulations (GDPR, HIPAA, PCI-DSS, etc.)

Third-Party Tools

ShipSure uses open-source scanning tools. These tools:

• Have their own limitations and false positive/negative rates

• May change or be discontinued

• Are used "as is" without warranties from their creators or from us

AI-Generated Code Disclaimer

If you're scanning AI-generated code:

• AI tools can produce insecure code

• ShipSure helps identify issues but can't catch everything

• You're responsible for reviewing and testing AI-generated code

• Don't deploy code to production based solely on ShipSure scans

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Indirect Damages

We're not liable for:

• Lost profits, revenue, or business opportunities

• Loss of data (backup your repositories)

• Reputational damage

• Security breaches in your application

• Consequential, indirect, incidental, or punitive damages

Direct Damages

Our total liability for any claim is limited to:

• Paid subscribers: The amount you paid in the 12 months before the claim

• Free tier users: $100 USD

No Liability For:

• Vulnerabilities we didn't detect (false negatives)

• Issues you ignored from scan results

• Third-party integrations or services

• Your violation of these Terms

• Force majeure events (natural disasters, wars, pandemics, etc.)

Indemnification

You agree to indemnify and hold ShipSure harmless from claims arising from:

• Your use of the Service

• Your code and applications

• Your violation of these Terms

• Your violation of third-party rights (scanning code you don't own)

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of [State/Country], without regard to conflict of law provisions.

Informal Resolution

Before filing a legal claim, contact us at [legal email] to resolve the issue informally. Most disputes can be resolved this way.

Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in [Location], under the rules of [Arbitration Organization]. You waive the right to a jury trial or class action.

Exception: Either party may seek injunctive relief in court for intellectual property claims.

Small Claims Court

You may bring claims in small claims court if they qualify.

12. Data and Privacy

Privacy Policy

Our Privacy Policy (available at [URL]) explains how we handle your data. By using ShipSure, you agree to our Privacy Policy.

Data Deletion

When you delete your account:

• Scan results are deleted within 90 days

• Temporary code copies are deleted immediately

• Account information is anonymized or deleted

Data Breach Notification

If we experience a data breach affecting your account, we'll notify you within 72 hours via email.

13. Termination

By You

Cancel your subscription anytime. Free tier accounts can be deleted from settings.

By Us

We may suspend or terminate your account if you:

• Violate these Terms

• Engage in abusive behavior

• Fail to pay (for paid accounts)

• Create security or legal risks

We'll provide notice when possible, but may terminate immediately for serious violations.

Effect of Termination

Upon termination:

• Your access to the Service ends

• Your data will be deleted per our Privacy Policy

• You remain liable for any outstanding fees

• Provisions that should survive (IP, liability, etc.) continue to apply

14. Miscellaneous

Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and ShipSure.

Severability

If any provision is found unenforceable, the rest of the Terms remain in effect.

No Waiver

Our failure to enforce any right doesn't waive that right.

Assignment

You can't transfer your rights under these Terms. We may assign our rights to a successor or affiliate.

Force Majeure

We're not liable for failures caused by events beyond our reasonable control (natural disasters, wars, government actions, internet outages).

Contact for Legal Notices

Email: [legal email]
Address: [mailing address]

Export Compliance

You agree to comply with export control laws. Don't use ShipSure in embargoed countries or provide access to restricted parties.

15. Open Source Licenses

ShipSure uses open-source security scanning tools. These tools are licensed under their respective licenses:

• N/A

16. Beta Features

We may offer beta features marked as "Beta", "Alpha", or "Experimental". These:

• May have bugs or limited functionality

• May change or be discontinued without notice

• Are provided "as is" without warranties

• Should not be used for production-critical decisions

17. Specific Use Cases

Scanning Third-Party Code

Don't scan code you don't own without permission. Scanning open-source repos is fine. Scanning a competitor's code or proprietary code without authorization violates these Terms.

Compliance Scanning

ShipSure may identify some compliance issues (e.g., PII exposure), but:

• We're not a compliance certification tool

• Scan results don't constitute legal advice

• Consult legal counsel for compliance requirements

Integration with AI Coding Tools

If you're using ShipSure with Cursor, Lovable, Replit, etc.:

• Scan results may reference patterns common in AI-generated code

• This doesn't mean AI tools are bad—just that you should review their output

• AI tools' terms of use apply to code they generate

18. Contact Us

Questions about these Terms?

Support: hello@shipsure.ai

By using ShipSure, you acknowledge that you've read, understood, and agree to be bound by these Terms of Use.